Our Services

Our on-call service is live 24/7 and held by expert engineers.

To solve a technical issue or if you have any question regarding the use of our softwares & systems, call our dedicated team. We will be able to answer your needs remotely or directly on your site. Our expert team is rapid and efficient!

At ALPHA-CIM, we ensure the maintenance of your systems whatever the complexity. Our long time experience in maintenance is widely recognized after 30 years of excellent client support.

We take care of your automation & SCADA system’s maintenance:

• Be sure that your equipments are constantly & in real-time under surveillance
• Be immediately notified in case of failure

ALPHA-CIM’s expert team is ready to take action remotely or on site in order to prevent from any anomaly that could damage your servers and network.

Third-Party Application Management:

 Trust us with your applications maintenance, fully or partly:

• Control your maintenance costs more efficiently
• Enjoy a technical & functional expertise that could be very costly or difficult to remain internal
• Focus on your core activity and feel released from any maintenance regarding your automation or industrial IT solutions.

Keeping the network in operating order:

Count on us to receive advice and implement solutions to ensure the continuity of your services. We use preventive measures and obsolescence management measures. It is essential measures against failures, virus attack and more that could lead to an unwanted stoppage of activity or critical infrastructure inavailability.

ALPHA-CIM is a certified trainer.
We provide trainings directly on your site or at our place so that all of your operators can use and understand every features of our solutions.

Our softwares are designed to be the most intuitive, visual and user-friendly possible. Therefore, it is easy to learn and use for everyone. 
After the training, you can still count on us if you have any question. Our dedicated support service will guide you and answer any question you have.